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Leif Zurmuhlen
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All
That You Can (and Should) Leave Behind
A
little something for the effort: tips on tipping
By B.A. Nilsson
We were at a sit-down deli on 7th Avenue in Manhattan, a bustling
place where prices are high and service is frantic. It was
about 25 years ago. Four friends and I were en route to a
concert and running a little late.
One by one, we paid our checks—separate checks, because if
we tried to assemble funds for a combined result someone invariably
would get away with underpaying—and hit the sidewalk. Not
surprisingly, the fellow in our party most notorious for underpaying
was last. As he approached the rest of us outside, the deli
door burst open and a waitress flew out after him.
“I
don’t know where the hell you come from,” she screamed, “but
in New York City it’s customary to leave a goddamn tip!”
Abashed, he dug in his pocket and produced some more money.
Although that waitress may have imagined that some backwoods
community exists where tipping is unknown, in this country
at least you’re expected to pony up with gratuities just about
everywhere. If it isn’t written into the tab, it’s an unspoken
expectation.
And it used to be a whole lot simpler. In a nice restaurant,
you tipped 15 percent for lunch, 20 percent for dinner. You
threw a buck or two to your hairdresser, delivery person,
bellhop. If you lived in an apartment, you knew the rules
for doorman, super and such.
Now we’re in an age of tip jars and buffet lines. From maître
d’s to subway bums, everybody seems to have a hand outstretched.
Being a voluntary act, tipping isn’t governed by inflexible
rules, but it’s the kind of voluntary act the omission of
which could compromise your quality of life.
Etiquette books and Web sites are out there to offer guidance,
and I’ve drawn suggested answers from many such sources. Others
are my opinion, and should be regarded as no more than that.
But keep in mind that my quality of life is pretty good.
Q: OK, the big one. The basic one. Restaurants. How much?
A: The old-fashioned “rule” suggests 10 to 15 percent at lunch—the
latter if there’s linen on the table—and 15 to 20 percent
at dinner, again going higher for linen. Calculate the tip
from the before-tax subtotal.
Q: Should my tip also be based on the price of wine?
A: Yes, if your server presented and poured a moderately priced
bottle or two. If you dealt with a sommelier, give 10 percent
of the price of the wine (15 if you got extra attention),
and pay it in cash.
Q: What about the bartender?
A: Settle your bar bill before going to your dinner table,
and tip 15 percent.
Q: The maître d’hôtel?
A: This is a more subjective call. According to Amy Vanderbilt’s
Book of Etiquette, only tip the maître d’hôtel under a
couple of circumstances: If you’re new to a place that you
expect to frequent, slip the person a 10 on your way in. If
you’re a regular customer, part with a 20 every few visits.
(And if you live that high on the hog, take me out
to dinner once in a while.)
Q: OK, suppose I take you out to dinner at a nice restaurant,
but I turn out to be a cheap bastard and you notice that I
didn’t leave enough?
A: (From The Everything Etiquette Book) If you notice
your host has grossly undertipped—and if this is a restaurant
where you are known or to which you are apt to return—you
may discreetly leave more money on the table as you
leave.
Q: How about a cup of coffee at a lunch counter?
A: Leave at least a quarter, and calculate upward from there.
Q: I like buffets—Chinese and Old Country and especially Sunday
brunches. What’s the going tip rate on those?
A: We’re moving into the realm where you do much of the work.
Add serve yourself places like Panera Bread and you begin
to wonder just whom you’re rewarding. At a buffet, you’re
probably being served beverages and, with any luck, your table
is attended and cleared regularly. Add 10 percent as a tip.
At a full-bore self-service joint, use your discretion, but
don’t be a cheapskate.
Q: Why do so many restaurants add a tip to the bill for parties
of six or eight or more?
A: It’s a general rule that the larger the group, the stingier
the tip. There’s always at least one loudmouth at the table,
drunker than the rest, who gets a bug up the butt over some
imagined slight and wants to stiff the server. And big parties
demand a lot of attention.
Q: There’s linen on the table but the service sucked. How
little can I leave for a tip?
A: How often do you plan to return? It’s effective but cowardly
to stiff the server, and I have known those who wrought revenge.
You can deliberately undertip, leaving, say, 10 percent, but
then it’s hard for the server to know if you were unhappy
or merely stupid. Best to let someone at the restaurant know
about your unhappiness, and calculate your tip based on the
response.
Q: I’m using a discount coupon at a restaurant . . .
A: Say no more. From the moment you reveal the promised discount,
the service staff loathes you. Not only will you order the
bare minimum in order to keep that bill tiny, you’ll also
tip, probably poorly, only on the billed amount.
Q: Not me!
A: Then murmur to your server, when you request the check,
“I know I’m getting comped this (entrée, dessert, whatever),
but could you also let me know the pre-discount total so I
can tip correctly?” Suddenly you are promoted into the ranks
of the holy.
Q: What about tipping at a take-out restaurant?
A: You’re just setting me up for the next question. I have
long been a staunch believer in giving no extra money to take-out
restaurants, until I started patronizing some very nice non-chain
places that I want to see endure. Now I add a 10 percenter
to the bill at the places I frequent. It’s your call.
Q: What about . . .
A: You’re really going to ask this, aren’t you?
Q: Yes! What about tip jars in places like Starbucks and Dunkin’
Donuts?
A: Once upon a time, a lonely jar sat on the lid of the piano
to accept rewards for the keyboard artist who struggled there,
night after night, to entertain you. Now you find tip jars
everywhere you turn, typically on counters behind which the
Youth of America serve. Seems like nobody is paid a living
wage anymore—and in fact that’s true. With a quarter of the
American workforce earning less than poverty-level wages (even
as the average CEO’s compensation continues to skyrocket),
the minimum wage is a scandal and is in dire need of an overhaul.
Meanwhile, we’re asked to do what Congress won’t, and supplement
those wages. This doesn’t make me look any more kindly upon
those tip jars, however, which continue to effloresce like
a skin rash. I don’t think that drawing a cup of coffee and
cream-cheese-smearing a bagel calls for more skill or effort
than any of the non-tip-demanding service jobs, and some parity
should exist among them. Here’s my personal determining factor:
I tip if I’m planning to occupy a table. And I tip to support
the non-chain establishments.
Q: I tip the guys at the car wash even before the car goes
through. Am I an idiot?
A: Now you’re easing into the realm of insurance. You’re taking
out a short-term, prepaid plan to guarantee, as far as possible,
a favorable outcome. There’s a Tip for Success philosophy
that attempts to show you how to bribe your way to the top,
and it may well begin at the car wash. You’re probably a genius.
Q: I know it’s supposed to be a buck a bag at a hotel, but
does that include a plastic shopping bag with the leftover
car snacks? Does it include, say, a hockey stick?
A: Actually, start with $2 for the first bag, and a buck a
bag after that, adding extra if you are carrying, say, gold
ingots. As for your non-bag bags, use your discretion. A hockey
stick may be small but it’s annoying to carry, so it probably
rates the buck. Carry the plastic shopping bag yourself.
Q: What about the hotel’s hair salon attendant and people
like that?
A: Tip a hotel salon attendant as you would your own hairdresser.
A spa attendant should get $2 for providing towels and other
services; add a buck to the shoeshine price if you sat for
the shine. Doormen get a buck or two if you get help with
your bags, and $2 to $5 for help with a cab—more if it’s raining.
Above all, don’t forget the one you rarely see, and leave
$2 to $3 per night for housekeeping.
Q: I buy a case of wine. The store clerk insists on schlepping
it to my car. Tip needed here? And is it the same for bags
of groceries?
A: What’s your relationship with the store? A tip probably
isn’t expected here, just your repeat business. But it won’t
kill you to part with a buck, especially in foul weather.
Q: What about special-occasion restaurant events, like baby
showers, birthday parties, going-away parties, that sort of
thing? Who tips? How much?
A: As the host, you’re adding 15 percent to the bill, unless
it’s been added for you (and it probably has, so make sure
to make sure). As a guest, you’re not expected to tip for
the party, but do take care of parking valet, checkroom attendant
and the like if it’s that fancy an event.
Q: Is there a gestalt, a summing-up, a last word on tipping—a
tipping tip, as it were—that I can carry away from this column?
A: Reward extra effort. Err on the side of generosity. As
the economy continues to tank, you never know what your next
job might be.
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